Conditions

contracting parties
The contract is concluded between BLOOMINGWOOD - Sarah Katharina Aichinger and the customer.

contracting parties
The following terms and conditions are in the version valid on the day of the order for all purchase contracts between BLOOMINGWOOD and customers. By placing the order, the customer agrees to these GTC and their inclusion as part of the contract and is bound by them.

conclusion of contract
The offers from BLOOMINGWOOD are non-binding and are considered an invitation to the customer to submit an offer.

The contract is concluded when BLOOMINGWOOD accepts the order by sending the ordered goods.

right of withdrawal
Customers, consumers within the meaning of the Consumer Protection Act (KSchG), can withdraw from the purchase within 14 days of receipt of the goods without giving reasons.
Standard products can be returned within 14 days without giving a reason. § 11 paragraph 1 FAGG.
Personalized products cannot be returned.
The purchase price will be refunded if the goods are sent back to BLOOMINGWOOD step by step.
The customer has to bear the costs for a return due to withdrawal from the contract.

warranty
The warranty is subject to legal regulations.
Compensation for defects or consequential damage, as well as other property damage, financial damage and damage to third parties, unless it is a consumer transaction, is excluded.

Prices
a. The purchase price of the ordered goods applies, which can be seen from the price list.

b. Unless otherwise stated, all prices are gross prices including statutory sales tax and excluding the shipping costs incurred.

c. Usable means of payment can be seen in the online shop.

delivery terms
a. Delivery time see FAQ. Normally, goods are manufactured as soon as possible after the customer's order and shipped at the earliest possible time.

The customer will be informed immediately if the goods ordered are not available.

b. See FAQ for shipping costs

compensation
a. BLOOMINGWOOD is only liable for damage caused intentionally or through gross negligence, with the exception of personal injury.

b. Compensation for (defect) consequential damage and pure financial losses to entrepreneurs is excluded.

is something unclear to you?

frequently asked Questions

How long is the processing time?

All my items are made to order. The delivery time is 10-14 working days depending on the product.

Do you need an urgent gift? Feel free to contact me and I'll see what can be done.

Can I pick up my order?

Yes, pickup is also possible.

Please select PICK UP instead of shipping at checkout.
You will therefore not be charged any shipping costs.

I will contact you and we can arrange an appointment.

Are custom-made products possible?

If the time utilization permits, we are also happy to accept custom-made products for a small surcharge.

Sold out/availabilities

Unfortunately, we cannot rule out that some products are not available from our producers due to delivery problems.

If this is the case,
we will inform you immediately after your order and tell you the availability date or find an alternative together.

Can I cancel my order?

Standard products can be returned within 14 days without giving a reason. Section 11 (1) FAGG ​

Please send an email to office@bloomingwood.at

Who pays the shipping costs in case of a return?

In the case of a return, the shipping costs must be borne by the buyer himself.

Please note that personalized products cannot be returned unless there is a material defect.

Please contact me beforehand.

cooperation

You want a cooperation with me? Please send me a message with detailed information.

I will not go into detail about simple, impersonal comments on Instagram pictures.

Sind Bestellungen mit größeren Mengen möglich?

Ja. Damit wir dir auch bei sehr großen Mengen einen pünktlichen Liefertermin zusagen können schreib uns bitte vor deiner Bestellung an.

resale

For dealer inquiries please send us an email to office@bloomingwood.at
Please provide detailed information regarding the product and quantity or what questions you have.
We will then get in touch with you.

Thank you for your understanding & your support of a small handmade shop.