delivery information

We ship our products with the Austrian Post.
For all shipments we calculate the shipping costs, which you can see below.

Shipping Austria € 5,90
For shipping within Austria we charge € 5,90
From an order value of € 79,- we ship free of charge.

Shipping Germany € 10,90
For shipping to Germany we charge € 10,90
From an order value of € 99,- we ship free of charge.

Shipping Switzerland € 14,90
For shipping to Switzerland we charge € 14,90
Attention: Customs costs will be charged to the recipient!

Shipping to other EU countries € 14,90
For shipping to the remaining EU countries we charge € 14,90
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Italy, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Spain, Czech Republic, Hungary, Cyprus

Shipping USA € 19,90
For shipping to the USA we charge € 19,90
Attention: Customs fees will be charged to the recipient!

Shipping costs are calculated at checkout.

 

We also offer pickup, which saves you shipping costs. To do this, select "Pickup" when completing your order - we will then contact you by email as soon as your order is ready and arrange a pick-up date.

Please make sure to enter the correct and complete address in the ordering process. If the package cannot be delivered, I reserve the right to recalculate the shipping costs.  

Unsere Partner

is something unclear to you?

frequently asked Questions

How long is the processing time?

All my items are made to order. The delivery time is 10-14 working days depending on the product.

Do you need an urgent gift? Feel free to contact me and I'll see what can be done.

Can I cancel my order?

Standard products can be returned within 14 days without giving a reason. Section 11 (1) FAGG ​

Please send an email to office@bloomingwood.at

Wie werden die Produkte am Besten befestigt?

Je nachdem auf welcher Fläche du das Produkt aus Holz anbringen möchtest, empfehlen wir dir unterschiedliche Produkte.

Bei Türschildern mit Lederband-Aufhängung empfehlen wir dir transparente Klebehaken.

Bitte beachte die von den Herstellern angegeben Hinweise.

Can I pick up my order?

Yes, pickup is also possible.

Please select PICK UP instead of shipping at checkout.
You will therefore not be charged any shipping costs.

I will contact you and we can arrange an appointment.

Mein Paket wurde beschädigt geliefert

Sollte dies der Fall sein, sende und bitte so schnell wie möglich ein Mail mit Fotos vom beschädigten Produkt an office@bloomingwood.at mit Angabe deiner Bestellnummer.

Wir werden dein Anliegen so schnell wie möglich prüfen und die beschädigte Ware austauschen

Are custom-made products possible?

If the time utilization permits, we are also happy to accept custom-made products for a small surcharge.

Kann ich die Produkte auch im Außenbereich verwenden?

Unsere Produkte sind aus unbehandeltem Holz hergestellt. Für eine langfristige Nutzung im Außenbereich sind diese daher nicht geeignet.

Who pays the shipping costs in case of a return?

In the case of a return, the shipping costs must be borne by the buyer himself.

Please note that personalized products cannot be returned unless there is a material defect.

Please contact me beforehand.

cooperation

You want a cooperation with me? Please send me a message with detailed information.

I will not go into detail about simple, impersonal comments on Instagram pictures.

resale

For dealer inquiries please send us an email to office@bloomingwood.at
Please provide detailed information regarding the product and quantity or what questions you have.
We will then get in touch with you.

Thank you for your understanding & your support of a small handmade shop.